→What RetirementNeuron is
RetirementNeuron is an AI-powered retirement planning platform designed to help users organize retirement questions, assumptions, and scenarios into structured planning outputs.
→What advisor review means
Advisor review means an approved professional reviews a customer's selected RetirementNeuron planning output and provides written observations, risks, watchpoints, and suggested next steps.
→What AI-generated retirement planning output means
AI-generated output may include structured scenarios, assumptions, summaries, and planning considerations. It is not a substitute for professional advice unless reviewed and delivered by an appropriately qualified professional.
→Role of Partner-RIA firm
Partner-RIA firms may offer approved written review services through the platform, subject to registration, disclosure, document review, agreement acceptance, and admin approval.
→Role of independent CFP reviewer
Independent CFP reviewers may provide written planning review services within approved scope. Investment advice, tax advice, legal advice, or other regulated services may require additional credentials, registrations, or firm supervision.
→Education vs. planning review vs. regulated advice
Education provides general information. Planning review offers structured observations based on a submitted plan. Tax review may require CPA/EA/attorney or appropriate qualification. Legal review may require an attorney. Investment advice may require RIA/IAR registration or an approved firm structure.
→Approval requirement
Applicants are not visible to customers until approved by RetirementNeuron admin.
→Compliance requirement
Applicants must submit required compliance documents, credentials, disclosures, agreements, and service pricing for review.
→Customer visibility rules
Only approved advisors/firms with valid documents, accepted agreements, approved services, approved prices, and no compliance hold are visible to customers.
→Data privacy requirements
Customer plan data must remain inside the platform and may only be used for the requested review.
→AI limitations
AI-assisted planning outputs can organize information and surface scenarios, but final written review must reflect professional judgment and applicable credentials.
→Advisor code of conduct
Advisors must use professional language, avoid unsupported claims, protect customer data, and communicate through the platform.
→Marketing and disclosure restrictions
No misleading claims, guarantees, unsupported performance claims, off-platform solicitation, or unverified credential claims.
→Customer fee and review-charge process
Advisors define review-specific pricing in USD. The customer sees and accepts the posted price before requesting the review.
→Payment and refund handling
Customer payment is collected before advisor assignment. Refunds, disputes, or manual releases follow platform policy and admin controls.
→Advisor responsibility
Advisors are responsible for accurate credentials, appropriate scope, compliant advice, and professional written review.
→Async written review-only model
MVP reviews are asynchronous written platform reviews only.
→No meeting/video/phone support in MVP
No meeting, video call, phone call, appointment booking, or Calendly scheduling is included in MVP advisor review services.